As we organize people, we are usually receive pressure to write things down. It's challenging, and you can't just do it once and be done. It needs to be a living document. At Percolate, they try to write everything down and post it on Google Docs. If you are interested in keep a group of people well organized and free to lead themselves, you should read this article.
Nothing scales better or faster than words. The average adult reads two to three times as fast as she listens. Plus, documentation is a ready resource, while people aren’t always available.