Emailing responsibly (with purpose)
Recognizing which customers can become advocates

Fighting every instinct, trying to communicate vision for a group

Part of being a leader is making sure the vision is communicated. As an innovator, I find that extremely difficult because I don't like repeating myself. I want to find a NEW thing to say.  

I work hard at being a good leader, but I may be missing the very first step. 

So onto my check list goes: Did you repeat yourself today??? IStock_000023187335XSmall

First Round Review: 42 Rules to Lead by from the Man Who Defined Google's Product Strategy, 2010-Apr-2 by Jonathan Rosenberg

#1 Be a broken record.

“When you think you’ve communicated something too much, you’re probably just beginning to get through,” says Rosenberg, stressing the importance of all-hands meetings, regular emails, office hours and team off-sites. Even if you’re truly surrounded by the smartest people you’ve ever met, assume all of them are busy with a hundred other things on their mind. “There is no such thing as too much communication.”

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